Q: How do I register for an account at OSL Digital Securities (HK)?

<ol> <li>Please follow these steps in order to create your OSLDS account:</li> </ol> <ul> <li>Please follow the registration link in the right hand top corner - https://osl.com home page or navigate to the OSL DS registration page - https://trade-hk.osl.com/register</li> <li>Enter your email address and telephone number. Read and accept the terms and conditions.</li> <li>You will receive a registration email. Simply click the registration button and set up your password.</li> <li>Your account is now created but as an unverified customer and trading on the Exchange or on Brokerage is turned off. Please start your onboarding with OSL DS in order to get access.</li> </ul> <ol> <li>In order to start / complete your onboarding to OSLDS, please provide your KYC information for our verification purposes:</li> </ol> <ul> <li>Login to the account your registered account using the login in button at https://trade-hk.osl.com/ or sign-in at https://trade-hk.osl.com/signin</li> <li>Follow the prompt to "Get Verified" and complete the journey. Please have to hand passport and proof of address.</li> <li>Once you have submitted the information and documents requested, the OSL DS onboarding team will get in touch to help get you activated.</li> </ul>

Q: OSLDS: What digital assets does OSLDS support?

OSL Digital Securties (Hong Kong) A full list of tokens and coins supported by OSLDS is available at https://trade-hk.osl.com/pages/trading-pairs/professional-investors-and-corporates and for retail investors https://trade-hk.osl.com/pages/trading-pairs/retail-investors.

Question 1

Does OSL have a mobile app?

Accepted Answer

OSL does offer a mobile app which is specifically designed for retail clients. Our retail digital app - OSL Trusted Crypto Trading is available for download on both the Apple App Store and Google Play Store in Hong Kong region. You can easily find and install our app in your preferred device.

Apple Store Link https://apps.apple.com/hk/app/osl-trusted-crypto-trading/id6468963677?l=en-GB

Google Play Store Link https://play.google.com/store/apps/details?id=com.oslmobile&pcampaignid=faq_share

If you encounter any issues during the download or installation process, please don't hestitate to reach out to our support team for assistance. We hope you enjoy using our app!

Question 2

How do I register for an account at OSL Digital Securities (HK)?

Accepted Answer

Please follow these steps in order to create your OSLDS account:

Please follow the registration link in the right hand top corner - https://osl.com home page or navigate to the OSL DS registration page - https://trade-hk.osl.com/register
Enter your email address and telephone number. Read and accept the terms and conditions.
You will receive a registration email. Simply click the registration button and set up your password.
Your account is now created but as an unverified customer and trading on the Exchange or on Brokerage is turned off. Please start your onboarding with OSL DS in order to get access.

In order to start / complete your onboarding to OSLDS, please provide your KYC information for our verification purposes:

Login to the account your registered account using the login in button at https://trade-hk.osl.com/ or sign-in at https://trade-hk.osl.com/signin
Follow the prompt to "Get Verified" and complete the journey. Please have to hand passport and proof of address.
Once you have submitted the information and documents requested, the OSL DS onboarding team will get in touch to help get you activated.

Question 3

OSL Now Open for Retail Investors

Accepted Answer

Registration for retail investors at https://trade-hk.osl.com/ is open. OSL received an uplift to its existing license from the Securities and Futures Commission (SFC) of Hong Kong on 2 August 2023 to allow retail investors the ability to register on its platform and access digital asset products.

OSL continues to services professional investors and institutional accounts. A professional investor is an individual with at least $8 million HKD in a bank or brokerage account.

Question 4

OSLDS: What is wallet verification?

Accepted Answer

On OSLDS all personal wallets that client wish to use for deposits and withdrawals must be verified. A self service wallet verification service is available on the OSL portal https://trade-hk.osl.com/ Please log into your account and navigate to the wallet verification tab. A number of guidance videos are available in the links below:

How can I navigate to "Wallet Verification"? https://www.youtube.com/watch?v=pTyHZZiIDWg&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=1

How to add a new personal wallet https://www.youtube.com/watch?v=KTIU2m-11yA&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=2

How to verify your wallets with Micro Payments https://www.youtube.com/watch?v=wwWy_j3jYi0&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=3

How to cancel, edit the name, reverify and remove an existing wallet address https://www.youtube.com/watch?v=QiWK6dOAaZA&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=4

How to verify additional ERC20 wallet addresses https://www.youtube.com/watch?v=UyA_5hvs3OY&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=5

How to verify your wallet with a signing challenge https://www.youtube.com/watch?v=0HUEu8efBvg&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=6

How to perform a signing challenge with Ledger, using electrum wallet https://www.youtube.com/watch?v=4qxc4SD9ihg&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=7

How to perform a signing challenge with a Trezor wallet https://www.youtube.com/watch?v=PFM6pQuz2TM&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&

Question 5

OSLDS: What are the fees for trading OTC, RFQ and Exchange?

Accepted Answer

There are no fees for trading OTC or RFQ. The quoted price is an all-in price.

A maker/taker fee is charged on exchange trades executed. For more information:

https://trade-hk.osl.com/pages/fees/retail https://trade-hk.osl.com/pages/fees/professional-investors

Question 6

OSLDS: What digital assets does OSLDS support?

Accepted Answer

OSL Digital Securties (Hong Kong)

A full list of tokens and coins supported by OSLDS is available at https://trade-hk.osl.com/pages/trading-pairs/professional-investors-and-corporates and for retail investors https://trade-hk.osl.com/pages/trading-pairs/retail-investors.

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