Supoorted currencies
OSLDS: What digital assets does OSLDS support?
OSL Digital Securties (Hong Kong) A full list of tokens and coins supported by OSLDS is available at https://trade-hk.osl.com/pages/trading-pairs/professional-investors-and-corporates and for retail investors https://trade-hk.osl.com/pages/trading-pairs/retail-investors.Some readersOSLDS: What is OSLDSs minimum deposit and withdrawal sizes?
For minimum deposit and withdrawal sizes please refer to https://trade-hk.osl.com/pages/fees/depositandwithdrawalFew readersOSLDS: What fiat currencies does OSLDS support?
OSL Digital Securties (Hong Kong) OSLDS supports USD and HKD. Retail Investors : A full list of fiat and digital assets supported is available at https://trade-hk.osl.com/pages/fees/retail Pi and Institutional Investors: A full list of fiat and digital assets supported is available at https://trade-hk.osl.com/pages/fees/professional-investorsFew readers
Trading
OSLDS Exchange - price and quantity steps and minimum order sizes
OSLDS EXCHANGE WHAT IS PRICE STEP? Price Step is the minimum price per tick of a virtual asset on the Exchange. The price ticks of different virtual assets can vary, with their price step representing the minimum amount they can move up or down. The current price step configurations on OSL DS: Example: BTCUSD The minimum price tick size is 1. The order price can increase or decrease only by the multiplesFew readersWhat trading pairs are available to OSLDS Retail Investors clients on RFQ?
The following pairs are available to Retail Investor on RFQ: BTCUSD BTCHKD ETHUSD ETHHKD ETHBTCFew readersWhat is my Concentration Limit and how is this limit consumed?
What is a Concentration Limit? OSLDS complies with HK regulations by setting limits for client exposure to virtual assets based on financial and personal circumstances. Your OSLDS concentration limit is determined by a client’s risk appetite rating, existing virtual asset (VA) exposure and total net liquid assets You will be informed of your concentration limit upon onboarding and it is also displayed on the client portfolio page. How is my Concentration Limit consumed? The uFew readers
Navigating your account
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Deposits
What is eDDA?
What is eDDA? eDDA (Electronic Direct Debit Authorization) is a value-added service introduced by the Hong Kong Monetary Authority for the FPS Express system, which can support the authorization to debit and deposit funds from your set bank account to your OSL trading account. Currently, it only supports HKD. How to authorize eDDA Please go to Assets page and click on Deposit to proceed to the next step. (https://storage.crisp.chat/users/helpdesk/website/35ec5a75170a1800/stepFew readersWhy did my eDDA deposit fail?
Deposits done via eDDA may fail for the following reasons: Insufficient bank balance The linked bank account has not activated the eDDA transfer function The linked eDDA bank account is not a current accountFew readersWhat ID's can be used for eDDA authorization?
Personal: Hong Kong ID Card Passport Others Corporate: Business Registration Number Certificate of Incorporation Number Others The other accepted forms of ID will depend on the type of identification you used when opening the bank account you're planning to link.Few readersWhat are the advantages of using eDDA?
Convenient: Clients can complete the authorization and deposit on the OSL platform, without the need for internet banking operations and transfer of credentials. Fast Deposits: Deposits can be completed in as little as 5 minutes. 0 Fee: Authorization and deposits are completely free of charge.Few readersWhat banks does eDDA support?
As of this writing, OSL's eDDA integration currently supports Standard Chartered Bank (Hong Kong) Limited, China Merchants Wing Lung Bank Limited, JPMorgan Chase Bank, The Hongkong and Shanghai Banking Corporation Limited, Citibank (Hong Kong) Limited, CITIC Bank (International) Limited, Bank of China (Hong Kong) Limited, Bank of Communications (Hong Kong) Limited, etc., you may also check the list of countries or consult customer service during the authorization stage to get more information.Few readersWhat should I do if the authorization failed?
If the authorization fails, you can check the reason on the Assets page. If the documents or information were submitted incorrectly, email [email protected] to request for corrections and re-submit. If the issue is related to your bank account status, please contact your bank to resolve it.Few readersHow can I cancel the authorization process?
To cancel the authorization process, you can either contact your bank or use your bank's app. Alternatively, you can email [email protected] to request for a cancellation of the authorization.Few readers
Fees
OSLDS: Are they any fees for deposits and withdrawals?
There are no fees charges by OSL for depositing fiat or digital assets. For withdrawal fees applying for digital assets and fiat please refer to the links below. Note OSL bears the cost of the network fee. https://trade-hk.osl.com/pages/fees/professional-investors https://trade-hk.osl.com/pages/fees/retailSome readersHow is the OSLDS account maintenance fee calculated
The monthly account maintenance fee (AMF) is calculated daily and expressed in USD. The monthly AMF is 0.1% per month. The AMF is deducted from a client's account monthly, at the beginning of the following month. The calculation is based on daily digital asset balances in a client account valued at market prices. The market rate is an average of market prices obtained from third party sources. Please refer to https://trade-hk.osl.com/pages/fees/retail and https://trade-hk.osl.com/pages/fees/profFew readersOSLDS: What fees are charged on my Acccount?
OSLDS charges an account maintenance fee of 0.1% per month. The fee is charged monthly and calculated on the average daily market value of virtual assets held in OSLDS insured custody. Please not that this fee is waived for Retail Investors until 30 November 2023. https://trade-hk.osl.com/pages/fees/retail https://trade-hk.osl.com/pages/fees/professional-investorsFew readers
About OSLDS
OSLDS Retail Product Offering
Retail Product Offering: OSL received an uplift to its existing license from the Securities and Futures Commission (SFC) of Hong Kong on 2 August 2023 to allow retail investors the ability to register on its platform and access digital asset products. Initially, we will be offering a limited range of trading pairs to retail investors, including BTC and ETH against USD and HKD, to ensure a seamless and robust trading experience for our early adopters. In addition, during this initial phase, theSome readersOSLDS Custody Services
OSL Digital Securities (“OSLDS”) is proudly regulated by the Securities and Futures Commission (“SFC”) for Type 1 (Dealing in securities) and Type 7 (Providing automated trading services) activities for digital assets, and offers clients arguably the highest level of client asset protection in the world. Digital assets are held in client-segregated wallets through a “Trust or Company Service Provider” (“TCSP”) license holder. Client’s digital assets and fiat currencies benefit from regulatFew readersOSLDS services
At OSLDS, we cater to the diverse needs of professional and retail investors, providing prime trading and custody services. Here are just a few reasons why you should trade with us: Tailored Product Opportunities: Our platform features a broad spectrum of digital assets to accommodate the distinct investment needs of both professional and retail investors. Discover a host of opportunities that align with your personal investment objectives and strategies. Secure Custody Services: Rest assFew readers
Onboarding registration
How do I register for an account at OSL Digital Securities (HK)?
Please follow these steps in order to create your OSLDS account: Please follow the registration link in the right hand top corner - https://osl.com home page or navigate to the OSL DS registration page - https://trade-hk.osl.com/register Enter your email address and telephone number. Read and accept the terms and conditions. You will receive a registration email. Simply click the registration button and set up your password. Your account is now created but as an unverified custPopularOnboarding to OSLDS
Registration for retail investors at https://trade-hk.osl.com/ is open. OSL received an uplift to its existing license from the Securities and Futures Commission (SFC) of Hong Kong on 2 August 2023 to allow retail investors the ability to register on its platform and access digital asset products. OSL continues to services professional investors and institutional accounts. A professional investor is an individual with at least $8 million HKD in a bank or brokerage account.PopularWhat documents are required to register a corporate account?
List of Required Documents (all must be a Certified True Copy by a Professional party OR an OSL Licensed Rep): Passport (should have at least 6 months of validity) and address proof of below persons: a) All Directors b) All individual beneficial owner with 25% or more of stake c) All authorised person(s) Operating address proof (i.e. Bank statement, utility bill issued within 3 months) if the operating address is different from the registered address Company Ownership Structure Chart (shoSome readersOSLDS: How do you qualify as a professional investor (PI)?
To qualify as a Professional Investor, you must maintain a portfolio of not less than HKD 8 million or its equivalent in any foreign currency. This must be evidenced by your most recent month's statement of account issued by a custodian, such as a bank or licensed corporation. For detailed information, please refer to this link: https://www.elegislation.gov.hk/hk/cap571DFew readersOSLDS: Why do I need to deposit an initial deposit of not les than HK$10,000 as part of the onboarding registration?
For online onboarding (non face to face), the SFC requires an initial deposit of not less than HK$10,000 from a bank account in the client's name. https://apps.sfc.hk/edistributionWeb/gateway/EN/circular/intermediaries/supervision/doc?refNo=19EC46Few readersOSLDS: What is my Risk Appetite Rating?
As part of our compliance with applicable regulations in HK, OSLDS is required to assess the risk appetite of its clients. The Risk Appetite Rating is calculated from various data that was provided in the risk questionnaire as part of the onboarding process and reflects, among other aspects, your knowledge of cryptocurrencies, your investment/trading experience and your appetite for risk vs return vs losses.Few readers
Does OSL have a mobile app?
OSL does offer a mobile app which is specifically designed for retail clients. Our retail digital app - OSL Trusted Crypto Trading is available for download on both the Apple App Store and Google Play Store in Hong Kong region. You can easily find and install our app in your preferred device. Apple Store Link https://apps.apple.com/hk/app/osl-trusted-crypto-trading/id6468963677?l=en-GB Google Play Store Link https://play.google.com/store/apps/details?id=com.oslmobile&pcampaignid=faqshare IfPopularOSLDS: What are the fees for trading OTC, RFQ and Exchange?
There are no fees for trading OTC or RFQ. The quoted price is an all in price. A maker/taker fee is charged on exchange trades executed https://trade-hk.osl.com/pages/fees/retail https://trade-hk.osl.com/pages/fees/professional-investorsSome readersOSLDS: How do I reset my password?
If you are registered to OSLDS, in order to reset your password, please follow the below steps: Go to your home site login https://trade-hk.osl.com/signin and click on 'Forgot Password?' OR Submit the email address associated to your account. Click 'Reset my password' An email with subject OSL Digital Securities Password Reset" will be received by the registered email. Click on 'Reset Your Password' to be redirected back to the platform. Add in your new secure password inFew readersOSLDS: Where to send my deposit slip?
Please send fiat deposit receipt to [email protected].Few readersOSLDS: What is device pairing?
In line with regulatory requirements, OSLDS requires that users can only log on from verified devices. To pair a new device (such as a mobile phone or laptop), attempt to log-on from the new device and an authentication code will be sent to your registered email. You will be required to enter the code in the pop up on the login page. Then you will also be required to enter your 2fa. You can unpair a device go to settings , security, then click the device you wish to unpair and enter you 2fa.Few readers