Deposits

• What is OSL's minimum deposit and withdrawal sizes?

  For minimum deposit and withdrawal sizes please refer to https://trade-hk.osl.com/pages/fees/depositandwithdrawalFew readers

• How to Deposit Hong Kong Dollars (HKD) and Start Buying Crypto on OSL?

  Learn how to deposit Hong Kong Dollars (HKD) to your OSL account for quick access to trading funds. Choose from FPS, bank transfer, or eDDA to start buying Bitcoin and digital assets today. Ensure your registered bank account matches your OSL account to avoid delays.Few readers

• What fiat currencies does OSL support?

  OSL supports USD and HKD. Explore the full list of fiat and digital assets available for Retail, Professional, and Institutional Investors.Few readers

• How to deposit US Dollar (USD)?

  Please enter the deposit amount first (USD 100 to 10,000,000) USD can only be transferred by bank, please use a bank account in the same name as your personal ID to make the transfer. Bank transfer is expected to arrive the same day or the next day.Few readers

• Where to send my deposit slip?

  Please send fiat deposit receipt to [email protected].Few readers

• How long does it take to deposit HKD?

  Fiat deposits at OSL offer a seamless way to transfer funds into the trading ecosystem. Deposits are credited upon arrival, with same-day processing for FPS and local bank transfers. Ensure the remitter's name matches your account to avoid delays.Few readers

• How long does it take to deposit USD?

  Expected to arrive the same day or the next day.Few readers

• What is eDDA?

  What is eDDA? eDDA (Electronic Direct Debit Authorization) is a value-added service introduced by the Hong Kong Monetary Authority for the FPS Express system, which can support the authorization to debit and deposit funds from your set bank account to your OSL trading account. Currently, it only supports HKD. How to authorize eDDA Please go to Assets page and click on Deposit to proceed to the next step. (https://storage.crisp.chat/users/helpdesk/website/35ec5a75170a1800/step-Few readers

• Which banks work with OSL's eDDA?

  Discover which banks work with OSL's eDDA. Compatible with over 100 banks, including Standard Chartered, HSBC, Citibank, and more. Contact customer service for the full list.Few readers

• How can I cancel the eDDA authorization process?

  To cancel the eDDA authorization process, you can either contact your bank or use your bank's app. Alternatively, you can email [email protected] to request for a cancellation of the authorization.Few readers

• What should I do if the eDDA authorization failed?

  If the eDDA authorization fails, you can check the reason on the Assets page. If the documents or information were submitted incorrectly, email [email protected] to request for corrections and re-submit. If the issue is related to your bank account status, please contact your bank to resolve it.Few readers

• What IDs can be used for eDDA authorization?

  Personal: Hong Kong ID Card Passport Others Corporate: Business Registration Number Certificate of Incorporation Number Others The other accepted forms of ID will depend on the type of identification you used when opening the bank account you're planning to link.Few readers

• Why did my eDDA deposit fail?

  Deposits done via eDDA may fail for the following reasons: Insufficient bank balance The linked bank account has not activated the eDDA transfer function The linked eDDA bank account is not a current accountFew readers

• What are the advantages of using eDDA?

  Convenient: Clients can complete the authorization and deposit on the OSL platform, without the need for internet banking operations and transfer of credentials. Fast Deposits: Deposits can be completed in as little as 5 minutes. 0 Fee: Authorization and deposits are completely free of charge.Few readers

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Withdrawals

• Are there any fees for deposits and withdrawals?

  Discover OSL’s deposit and withdrawal policies for fiat currencies and digital assets. No network fees for deposits, but blockchain transaction fees (gas fees) apply to crypto withdrawals. Check the fee structures for retail and professional investors.Some readers

• How do I withdraw fiat currency?

  Learn how to withdraw (aka off-ramp) fiat currency on OSL. Follow this simple off-ramp process to convert digital assets into HKD or USD, with funds credited within 1-3 business days. Explore the guide for more details.Few readers