About OSL
What is OSL's office address?
OSL, a licensed digital asset platform, has offices in Hong Kong and Singapore, offering secure crypto trading and custody. Book offline registration at [email protected].Some readersIs there any jurisdictions that OSL does not service clients from?
OSL does not currently service individuals/corporations residing in China, USA, Canada, Korea, Japan and Malaysia or any other jurisdictions determined by OSL from time to time. Please note that restrictions of each country may differ.Some readersWho is OSL?
OSL is Asia's leading Digital Asset Platform and member of OSL Group (stock code 863HK), providing prime brokerage, custody, exchange and SaaS services. OSL is world's first publicly listed, SFC & AMLO licensed and big four audited digital asset and fintech company. Please refer to https://osl.com/en/ and https://www.linkedin.com/company/osldotcom/ . OSL provides the following services: OSL Brokerage - OSL Brokerage is the preferred choice for institutions and professional traders seeking toFew readersDoes OSL Provide Custody for Digital Assets?
OSL integrates top-tier custody solutions with robust security measures, including client-segregated wallets, cold storage, and insurance coverage. Big-4 audited and backed by a publicly listed parent company, BC Technology Group.Few readersDoes OSL have any educational information on cryptocurrencies?
Blockchain & Cryptocurrency: a Primer https://res.cloudinary.com/bct-ops/image/upload/v1687501124/BlockchainCryptocurrencyaPrimer-English.pdfFew readersOSL services
At OSL, we cater to the diverse needs of professional and retail investors, providing prime trading and custody services. Here are just a few reasons why you should trade with us: Tailored Product Opportunities: Our platform features a broad spectrum of digital assets to accommodate the distinct investment needs of both professional and retail investors. Discover a host of opportunities that align with your personal investment objectives and strategies. Secure Custody Services: Rest assurFew readers
Account Settings and Security
How do I enable and/or disable my Two-Factor Authentication (2FA) / OTP?
In order to protect your wallet more securely, it is MANDATORY to add Two-Factor Authentication as a second layer of security to your account. To set up your 2FA, login to your OSL account with your registered email address and password. OTP (One-Time Password) Using Google Authenticator as example, please see the below: in your OSL account, select the 'Settings' tab, and then click 'Security' and 'ADD NEW'. Download the Google Authenticator app (or other OTP compatible app) froSome readersHow do I reset my OSL account password?
If you are registered to OSL, in order to reset your password, please follow the below steps: Go to your home site login https://trade-hk.osl.com/signin and click on 'Forgot Password?' OR Submit the email address associated to your account. Click 'Reset my password' An email with subject OSL Digital Securities Password Reset" will be received by the registered email. Click on 'Reset Your Password' to be redirected back to the platform. Add in your new secure password in theFew readersWhat is device pairing on OSL?
In line with regulatory requirements, OSL requires that users can only log on from verified devices. To pair a new device (such as a mobile phone or laptop), attempt to log-on from the new device and an authentication code will be sent to your registered email. You will be required to enter the code in the pop up on the login page. Then you will also be required to enter your 2fa. You can unpair a device go to settings , security, then click the device you wish to unpair and enter you 2fa.Few readers