Deposits
What is wallet verification?
On OSLDS all personal wallets that client wish to use for deposits and withdrawals must be verified. A self service wallet verification service is available on the OSL portal https://trade-hk.osl.com/ Please log into your account and navigate to the wallet verification tab. A number of guidance videos are available in the links below: How can I navigate to "Wallet Verification"? https://www.youtube.com/watch?v=pTyHZZiIDWg&list=PLHHCQGnWjqGzFBH6NT8e2-mqz7kxbQFzY&index=1 How to add a new personaPopularWhat digital assets does OSL support?
OSL Digital Securties (Hong Kong) A full list of tokens and coins supported by OSLDS is available at https://trade-hk.osl.com/pages/trading-pairs/professional-investors-and-corporates and for retail investors https://trade-hk.osl.com/pages/trading-pairs/retail-investors.Some readersHow to make a digital asset deposit?
Note: We only accept digital asset deposits from verified wallets Copy the address to a verified wallet to transfer funds, or scan the QR code using a certified wallet to transfer funds. For wallet transfers (e.g. Metamask), paste the address of the veriied wallet into the input box and proceed to the next step. Then enter the transfer amount to complete the transfer.Few readersHow long does it take for digital assets to be credited to my OSL account?
Digital asset deposits are credited to your OSL account upon receipt in your designated wallet. While deposits may not be immediately spendable due to compliance checks, this process ensures transaction security. Common delays may occur due to blockchain confirmations or network congestion.Few readers
Wallet
How do I verify a new wallet address?
Wallet address verification must be done using a private wallet (such as Metamask), not an exchange wallet (e.g. Binance, Coinbase, etc.). OSL does not currently accept from deposits and withdrawals to thirs party exchanges. Go to the "asset" page and click "wallet address", then click "add new address". Please select the "digital asset" (e.g. ETH, BTC) and ""Withdrawal Network"", and paste the address of your private wallet (exchange wallets are not allowed) into the "Wallet Address". OnSome readersHow to verify via wallet signature?
Copy the "code" to the wallet for signature authentication, then paste the wallet signature authentication "transaction hash" into the input box, and then click submit to authenticate successfully. Note not all wallets support signing verification.Few readersHow to verify a micropayment wallet?
learn how to complete a crypto micro payment with OSLFew readers
Withdrawals
How to make digital asset withdrawal?
Select the digital asset you want to withdraw, before withdrawing, please make sure the wallet address is correct. If you want to add a new wallet address, click "add new address" . Related article: How to add and verify a new wallet on OSLFew readersMy digital asset payment out request is reversed. What does this mean and what do I do now?
A client must log into their account to initiate a digital asset withdrawal/payment out. For every digital asset withdrawals, OSL sends a confirmation email to the registered email for additional security measures. If the email link is not clicked within 10 minutes, the transfer out request will be reversed. No fee will be charged on a withdrawal that is reversed. Please be reminded that once your withdrawal is reversed, you will need to make another request through the client portal should youFew readers